Austin Research

Formed in 2006 by Gary Austin, Austin Research is a full service market research consultancy based in the UK. Our aim is to provide high quality, value for money, market research solutions.

By using Austin Research you can be sure that your project will be dealt with by an experienced professional every step of the way and, because we are a small company, every project we work on is extremely important to us. 

We provide superior research solutions because we believe in truly providing services designed to meet the client’s needs, rather than standard, off the shelf approaches. We deliver on time but don’t compromise on professionalism. Whatever we do, our ultimate aim is to provide clients with actionable information to drive their businesses forward. We don’t just provide you with data, we make sense of it.

If for any reason, your requirements do not fit with our services we will assist you to find qualified and competent consultancy elsewhere. We do not take on assignments for which we are not fully qualified.

Our areas of particular expertise include:

- Customer Satisfaction
- Brand tracking
- Advertising tracking
- New product development
- Market segmentation

We work both domestically and internationally, having conducted research across 18 different countries using 13 different languages.

We are experts in online research but do not use internet methods exclusively, choosing the most appropriate methodology for each project depending on the objectives.

Together with our data processing partners, SwissPeaks, we are able to offer cost effective research panel and community solutions, using state of the art software. Well managed panels and communities can revolutionise the way clients carry out research, providing responsive feedback around current issues allowing businesses to make timely, informed decisions. Please contact us if you would like to find out more.

Examples of our work can be found in the case studies section of this site.

Member of the Independent Consultants Group

Approved Supplier, Business Link West Midlands Supplier Register (WMSR)